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This store has earned the following certifications.
Dolonm Living Room / bed frame
STYLISH COMFORTABLE - Classic buckle style backrest - High-quality soft and thick leather fabric - High elastic sponges for comfort - Solid wood construction for support
NOISE FREE - Dolonm upholstered bed frame slats with Velcro and EVA sound bars - Eliminates friction between wooden slats and metal frame - Prevents annoying sounds during use
STABLE CONSTRUCTION - 11 thick solid wood strips - Metal frame support system for firmness and durability - Supports mattresses and padded platforms up to 850 pounds
EASY INSTALL - All parts, tools, and instructions included in the box - Easy assembly for two people - Only 40 minutes required to assemble
MODERN DESIGN - Simple and stylish platform bed - Matches various bedroom furniture styles - Recommended mattress thickness: 8"-12"
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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